A snappy dialogue that began when Sally's phone rang as she was watching TV. You may find this script useful one evening!

Telesales? Go away!

"Hello"
Sally was breathless after running to the phone.

"Good evening Mrs Benson, can you spare a few minutes to help me with a survey?"

"What are you selling?"

"I'm not trying to sell you anything; this is a survey."

"Which company are you?"

"This is Elliott Windows."

Sally sighed heavily.
"So you're selling double glazing."

"I'm trying to tell you, this is just a survey. Are your present windows wood, plastic or metal?"

"Why do you need to know that if you're not intending to replace them?"

There was a momentary pause at the other end of the line.
"Mrs Benson…"

"Let me stop you right there. I'm not Mrs Benson - she sold this house to me six months ago. My windows are my concern and so is the TV programme you interrupted when you rang. Got that?"

"Er. I'm sorry. Can I ring you back at a more convenient time?"

"No!"

The interview ended with a click.

©Derrick Phillips
December 1999

Quick disposal lines (starts as soon as the caller begins the intro script)

Suggestion 1

• Householder: Did I ask for this call?
• Caller: No, but...
• Householder: Then I don't want it. Thanks. Goodbye!

Suggestion 2

• Householder: Just a moment (goes away briefly) - Now what's your home telephone number so I can call you when you are cooking your dinner?
• !!!!